Shipping policy
Shipping Policy
At Crystal’s Customs FL, all items are made and shipped with care. Please review our shipping guidelines below.
Processing Time
All orders are processed within 2–5 business days.
Custom and made-to-order items may require additional time depending on design complexity and order volume.
Shipping Time Estimates
Once your order has shipped, estimated delivery times are:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 1–3 business days (if selected at checkout)
Shipping times are estimates and may vary due to carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
Crystal’s Customs FL is not responsible for delays caused by the shipping carrier.
If your package is marked as delivered but not received, please contact the carrier directly. However, feel free to reach out and we’ll do our best to help.
Local Pickup
Local pickup may be available. Please contact us prior to ordering to arrange pickup details.